Click on one of the people below to find out more information.
I started my career with Berlin City in 1992 after graduating from the University of New Hampshire. I started off as a sales guide and worked my way up
to used vehicle sales manager within 10 months and after 4 years was promoted to
GSM of Presidential motors in Intervale NH, which was later relocated to Gorham
and was the sales manager for the Honda franchise for the past 10 years. In June
of 2008 I was given the opportunity to be the General manager of the Berlin City
GM superstore and now General Manager Berlin City Auto Group.
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my family
Allen has
16 years in the automotive industry. He
started at Berlin City GM Superstore as a sales guide, now works as the Lead
Sales Manager for Berlin City Auto Group. Born and raised in Northern New
Hampshire Allen now resides in the town of
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classic cars
Benjamin was born in Berlin NH and is a graduate of Berlin High School. After
Graduating from the University of New Hampshire he started in Sales and has been
in the Auto Industry since 2004. He has been a member of Berlin City's team
since 2008 and is currently Sales Manager. Benjamin now resides in Milan NH
with his wife Jennie and three girls, Anna, Elizabeth & Abie.
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waterskiing
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classic cars
Denis
has been with Berlin City Auto Group 10 years as a Sales Guide and currently as Sales
Manager. He believes that customer service and satisfaction is paramount in
capturing and keeping customers. "Our number 1 goal is to gain the trust and
confidence of our customers, assuring them of the best sales and service. That's
the reason we have a large repeat customer base". Denis lives in Clarksville,
NH near the Canadian border (Moose Country) and enjoys spending most of his time outdoors with friends and family.
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hiking
Presently working as a Sales Representative at Berlin City Auto Group,
Ron Aquino is known among his colleagues and customers alike for his
positive attitude and strong focus on offering great service in every
respect. Believing that the experience of purchasing a car or truck
should be stress-free and pleasant, Ron stands apart as a fair-minded
individual who always puts a client's needs first.
A New England native since birth, Ron enjoys running and spending time
at home when he isn't offering "over the top" care to people at Berlin
City Auto Group. Contributing all he can to personalize service at
Berlin City, Ron is currently undertaking a campaign to reinstate
photographs of the sales team in the company's advertising flyers.
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running
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arm wrestling
When you need help to match your vehicle needs and terms, Mike Smith is
the person to see. His product knowledge and 12 years experience at
Berlin City Auto Group give him the tools to set up the right
combination of vehicle and terms for you. Mike and his wife Christine,
are well known in their community for over 36 years, both in business
and volunteer activities. Give Mike a call or email at
msmith@berlincity.com.
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reading
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bass fishing
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fly fishing
A Parts Consultant at Berlin City Auto Group, Phil "Parts Phil" Cloutier brings over 13 years of experience in the automotive industry to his work at the New Hampshire-based Ford dealership.
Before he stepped into his current role at Berlin City Auto Group, Phil honed his skills working with a wide variety of vehicle makes and models including Nissans, GMs, Hondas, Toyotas, and Dodges, to name just a few. Approaching his responsibilities in Berlin City's part Department with a sense of thoroughness, Phil makes it a point to always tie up loose ends, leaving nothing to chance. If a customer should require additional assistance after their vehicle has been serviced, Phil is always happy to go the extra mile to ensure a job well done.
Holding a degree in Automotive Technology, Phil employs his knowledge on a daily basis noting that his education enables him to provide "over the top" care to every client no matter how complex their needs may be.
A multi-talented individual who firmly believes in the importance of giving back to his community, Phil devotes a portion of his spare time to his job as a volunteer firefighter, garnering an award as Gorham, New Hampshire's Firefighter of the Year in 2009. Aside from his career at Berlin City Auto Group, Phil enjoys relaxing with his family at home
Bringing more than 20 years of customer service experience to his role
at Berlin City Auto Group, Tim Chapman currently applies himself as a Service Advisor at the highly regarded automotive dealership.
Joining Berlin City's sales team in 2010, Tim places a great deal of
value on fostering a personal relationship with all of his customers.
Treating every client with the highest level of respect and
consideration.
Asked to
name a favorite vehicle, Tim singles out GMC's Yukon Denali 2500, a
solid workhorse of an SUV currently available with a 100,000 mile,
five-year power train warranty. A New England resident who grew up in
Maine, Tim loves the Northeast's distinct seasons and friendly
communities. In his leisure time away from Berlin City Auto Group, Tim
can be found out on the river with his fly fishing gear, or relaxing at
home with his family. Planning his next vacation, Tim looks forward to
taking a long road trip through Canada and Alaska.
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fly fishing