We were able to get rid of our truck and were able to purchase a newer Ram with all the comfort I needed with my injuries. Got rid of the lease with equity for the new one. Leases have gone up a lot but purchasing was our best bet. Dennis was very helpful and pleasant to work with. Really like the new Ram!!!

Very happy with our purchase. Berlin City and Dennis were both a pleasure to work with. We will definitely recommend this dealership.

They were all great to deal with very friendly and enjoyable to work with thanks

Sales team was very accommodating, friendly and professional. The add-ons I requested for my truck or installed the same day, great job by their mechanical staff. The delivery driver that brought me my truck was very friendly and explained all the paperwork very well.

Excellent and quick, I got there and got what I wanted everyone was so helpful and the deal was so easy! Thanks to Cliff Scott and his crew for the all the help and making the experience painless!

Great experience! Would definitely recommend to my friends in the future! Appreciate the ease of buying my new truck.

Great service friendly staff Is able to find an appointment for me that worked around my schedule

The dealership is Very accommodating, fast service. Comfortable, clean waiting area, with refreshments. Great experience

Great customer service , excellent at keeping me informed and followed through on everything they said they would do.

Brought my Jeep in for some work,took a little longer than expected,and they gave me a loaner,so I can get home. They kept me posted at all times. Good service. No complains.

Not only did they have the best deal out of 6 other dealerships, they bent over backward to make the deal happen.

Came in with my son to trade in my 2016 Ram 1500 for a new 2021 Ram 1500 Big Horn. Tom made the experience simple and painless told him I was using this as an educational experience for when my son bud his first car in the next two years and Tom explained the ins and outs of the car buying process to my son. In the end Tom got me a great deal on my trade and my son and I got to drive away in a brand new truck.

Been a long time customer at Berlin city they make a car buying experience so easy

The first two purchases through Berlin city were great. My latest interaction however made up my mind that I will never purchase here again.

We have purchase several vehicles from Berlin City Auto with excellent service. Jeff did a great job

I had the pleasure of working with Mark Bisson. He is attentive to his customers needs and will take the time to explain the features and how the car works with you. I would recommend him to anyone looking to purchase a vehicle. He is a great asset to Berlin City Nissan.

I had the pleasure of working with Mark Bisson. I would definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any questions. It truly was a great experience buying my new car . He is an asset to his company.

It was a blessing finding Berlin City. I found a great salesman in Tom Doyon. And, I found the exact vehicle I wanted. I stopped in on a whim and it was more rewarding than I could've imagined. After test driving a different vehicle, I knew I was ready for another 4 Runner. Tom, and his team got me top dollar for my used vehicle. My new 4 Runner is almost identical to what I had been building on Toyota.com. So, I came away with a wonderful experience. I was able to do all of the leg work by phone, and Tom had my vehicle delivered to me in Maine, when it arrived from the factory. The paperwork came with the driver and we were able to wrap things up in my kitchen. I couldn't have asked for better experience.

We have dealt with Tom Doyon for several years now and found him to be the way a salesman should be. He is courteous very respectful and listens. Not a pushy or pressure gentleman. He understands our needs and try's to do what is best for us. We are very satisfied and will deal with him again.

Steve, Tom and Mark made the buying experience stress free. We had all our questions answered and were made to feel at home. the process is streamlined and the peperoni pizza was was amazing.

Tom Doyon has been our salesman for approximately 10 years now. We are frequently flyers at Berlin City, having purchased at least 10 different vehicles through Tom, ranging from Toyota, Chevy, and now Ford. As always, Tom makes the process incredibly easy and always delivering on exactly what we want. I have successfully recommended Tom to countless family and friends!

I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the restroom and apologized overall I had a great experience.

Had an amazing car-buying experience. Jeff was attentive to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your next vehicle, you wont be disappointed!

Had a very pleasant experience. There was zero pressure from anyone I dealt with. I was in & out in about 2 hours with the truck I wanted.

Efficient, responsive, friendly and conscientious about keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service.